Testimonials

Here at Keen and Able Delivery, we are extremely proud of our delivery teams, and the feedback they are achieving each and every day. Here are just a very small number of the thousands of fantastic reviews our customers have given us over the last year. For recent references from very satisfied customers, please do get in touch.


“First class" 

Could not fault the delivery team in any way from first phone call letting me know they were on the way then the next to inform me that they would be with me within the hour. First class.

— G.B.

“Old-fashioned good service"

"Very impressed with the clear information and politeness of everyone concerned. Lovely to experience such old-fashioned good service - keep up the good work."

— R.E.


“The delivery team were a credit to your company, they couldn’t do enough to satisfy me (the customer). I can honestly say that it is the best delivery experience that I have received in my life.”

— Mrs. B.


“Great service" 

"Great service! Friendly delivery men, happy to help. Great updates on time of delivery."

— I.O.

“A level of service rarely seen" 

"The delivery team were very pleasant and helpful, giving plenty of updates on eta of delivery and giving time and care in assembling my new bed. A level of service rarely seen these days, so thank you very much!"

— A.W.

 

“Would not hesitate to recommend" 

"Excellent communication. Lovely guys delivered the mattress. Very pleased and would not hesitate to recommend you. Thank you." 

— S.B.

“Conscious of keeping our home clean" 

"Really really pleased with the whole process. From ordering to the product to delivery, everything has been perfect. Delivery guys were very helpful and communication was great. Very polite and conscious of keeping our home clean as they were delivering also which was lovely. Thank you so much." 

— K.W.

 

“Pleasant and friendly," 

"Driver, and his mate, was very pleasant and friendly, helpful and polite. They communicated well about the time they would deliver and were early so they called again to let me know. They also offered to take the packaging away for me which was very useful to me. Thank you so much."

— R.T.

“Great service from two man team" 

"Great service from two man team. Delivered on time and all packaging removed which saved me a trip to the tip! Thank you."

— A.S.


I would like to commend the kindness and professionalism of the two men who delivered and assembled my bed this evening. The room is barely bigger than the bed, so assembly took far longer than it would have done normally. Also, my bedroom is up two flights of narrow stairs. The fact that the poor guys didn't even arrived until 8.15 pm means that they must have been tired, but they were cheerful and did not leave until the job was done and I was happy. Like everyone, I have had bad experiences with other delivery and assembly companies. Keen and Able lives up to its name.

— M.N.


Courteous, helpful and most efficient

Extremely satisfied. Courteous, helpful and most efficient. Thank you very much and compliments to you and your team.

— C.B.

 

Keen & Able's communication was excellent"

Compared to other deliveries, Keen & Able's communication as to the time they were going to arrive was excellent and allowed me to better plan my day. Both chaps on the delivery were very polite, helpful and efficient. I hope to be able to receive further deliveries from you guys in the future. Many thanks. 

— D.J.

 

“This is how a company should communicate" 

"This is how a company should communicate with its customers, but sadly it does not often happen. A very high level of service delivered by pleasant and helpful staff."

M.C.

“Great customer service" 

"They took all the mattress packing away and even offered to remove the packing from the two pillows that came with our order. Great customer service."

— Mr and Mrs A.

 

“Just the right level of friendliness and professionalism" 

"Your delivery crew were very helpful and offered to take our pictures down off the stairwell so that they didn't get damaged as they took bed upstairs. I would happily recommend your delivery service as the two men had just the right level of friendliness and professionalism."

— H.O.

“First class from beginning to end" 

"This delivery was first class from beginning to end. Organisation from factory to punctuality, politeness and efficiency of your two man crew. They rang 25mins before delivery as requested, carried in the mattress up stairs, opened the wrapping, all in order for my daughter on her return. Great ambassadors of the company. Thanks very much."

— Mr and Mrs S.